Forum Discussion
Trialing AIP Unified Labels: not showing in Office 365 Word Desktop ( Insider Build)
Daniel Westerdale In order to see your labels in the Unified Labeling portal you need to migrate your labels to Unified Labeling, and recreate policies that hold them.
See details here: https://docs.microsoft.com/en-us/azure/information-protection/configure-policy-migrate-labels
Hope this helps.
Post activation the Unified Labels are available in Office 365: Security & Compliance; and can be set on a local file in Windows explorer
However, It looks like support for Unified labelling support hasn't come to my current instance of Word (Office 365) insider build.
Daniel Westerdale Indeed, the feature is still in private preview. Public preview will follow.
We had Microsoft on site and I have fed back my findings . It looks the like the Word/Office AIP labelling support doesn't honour the account I have to used to connect ( shown in the right hand of the toolbar). Instead, it uses the original account I have used to install Office 365 Pro Plus as in not the one with my test AIP labels defined - works fine in File Explorer. Probably not an issue for most users but for me it is a pain in the a** 🤨
Today I have raised a support request with Microsoft. to that this issue can be tracked.
Regards
Daniel
I am experiencing the same issue, could you please share the cause and the solution with me?
