Forum Discussion

Brass Contributor

Jul 13, 2020

Protecting PDF using Unified Labelling

Hi, I m trying to use UL to protect pdf file on Win 10. I m getting following message. Can someone please tell me how to fix this issue. following is my program versions. Following...

information protection and governance

microsoft information protection

pheeeling

Brass Contributor

Jul 14, 2020

Hi pradeepg290

Check if your PDF File is at least version 1.7 or if it have been protected by another Adobe mechanism.

Mostly I encounter those errors with the wrong pdf version. To change your pdf version you either need the source document as docx etc. and safe it with a up to date office version or change it via compatibility settings in pdf writer software. In Adobe following link may help:

https://blogs.adobe.com/acrolaw/2007/10/change_pdf_versions_using_acroba/

Regards

PeterRising
MVP
Jul 15, 2020
pheeeling Good shout!

pradeepg290 Is this happening on all of your PDF's or just this particular one?
- pradeepg290
  Brass Contributor
  Jul 15, 2020
  PeterRising
  Happen on my all PDF in one PC, I have tested the same thing on couple of other PC and working all good.
  
  Thanks.
  - pradeepg290
    Brass Contributor
    Jul 16, 2020
    PeterRising and pheeeling
    I have renamed the MSIP ans MSIPC folders and uninstalled the AIP form the computer. Then reinstall and test its worked . What I cannot understand is I have installed the same set up originally and the second time. Why first time it doesn't work and second time it worked. 🙂
    Thanks.