Forum Discussion
Identity Monitoring for email addresses - "Verification Code" incorrect for app and web portal
I was redirected here from the consumer "Answers" community by; "This question is out of reach of the response support community. The best place to get help with your question is Security, Complianc...
In context to what I posted and why it is here, the circumstances have already been established.
This specifically applies to Microsoft Defender features as part of a Microsoft 365 subscription further elaborated within this article appearing in this forum - https://techcommunity.microsoft.com/t5/security-compliance-and-identity/introducing-identity-theft-monitoring-in-microsoft-defender-for/ba-p/3639525 .
It is unfortunate that to post anything I had to select a "Label", of which I chose "Identity Protection" where that is all I was able to see of it and had no idea that it was in context with "Azure AD". That was never my intention and as a typical nonsensical result my entire post was misinterpreted under the wrong assumption that it was related as such.
I would assume considering that a Microsoft employee posted blog article in this forum related directly to the product and service in question it would affirm the redirect here was correct.
Regardless, since it is highly unlikely that I would actually receive a direct solution specifically for my problem, the least I would want is some actual acknowledgement that the correct party is aware of this issue. So far, low tier support says its beyond them and the consumer support Answers forum also stated it was out of reach for their scope.
If you or anyone else has awareness of the correct party to be in contact with, it would be appreciated.
This specifically applies to Microsoft Defender features as part of a Microsoft 365 subscription further elaborated within this article appearing in this forum - https://techcommunity.microsoft.com/t5/security-compliance-and-identity/introducing-identity-theft-monitoring-in-microsoft-defender-for/ba-p/3639525 .
It is unfortunate that to post anything I had to select a "Label", of which I chose "Identity Protection" where that is all I was able to see of it and had no idea that it was in context with "Azure AD". That was never my intention and as a typical nonsensical result my entire post was misinterpreted under the wrong assumption that it was related as such.
I would assume considering that a Microsoft employee posted blog article in this forum related directly to the product and service in question it would affirm the redirect here was correct.
Regardless, since it is highly unlikely that I would actually receive a direct solution specifically for my problem, the least I would want is some actual acknowledgement that the correct party is aware of this issue. So far, low tier support says its beyond them and the consumer support Answers forum also stated it was out of reach for their scope.
If you or anyone else has awareness of the correct party to be in contact with, it would be appreciated.
Ah this relates to Microsoft Defender for Individuals - right. Sadly I am not familiar with this product and don't have access to it, so could not offer any advice I'm afraid. This forum in general tends to relate more to business and enterprise products.