Forum Discussion

MariaYacaman's avatar
MariaYacaman
Brass Contributor
Jul 16, 2019
Solved

Address Book in the Classify and Protect Menu Not Showing

Hola Everyone,   We are having trouble having the address book show up when we right-click a file and select "Classify and Protect". When we type an email address and select the address book button...
  • JParf87's avatar
    Jul 30, 2021

    MariaYacaman I'm currently working through this exact same issue.  It's currently a know issue with Microsoft and the documentation seems to state it's not a supported but then goes on to provide a fix...

    https://docs.microsoft.com/en-us/azure/information-protection/known-issues It comes under Object Model Class, 4th issue down.

     

    The fix is a simple 2 registry key changes:

    https://docs.microsoft.com/en-us/outlook/troubleshoot/security/information-about-email-security-settings#configure-a-prompt-when-a-program-accesses-an-address-book-by-using-the-outlook-object-model

    Configure a prompt when a program accesses an address book by using the Outlook object model

    &

    Configure a prompt when a program reads address information by using the Outlook object model

    0 is block, 1 is allow with messages and 2 is allow with no prompts.  I've gone for 2 as I found it was opening a security prompt in outlook but not jumping to the front so would be easily missed.

     

    I've just completed the testing on this and about to have these put through our user story and change for deployment.

     

    Hope this helps.

     

Resources