Forum Discussion
Tim Hunter
Apr 17, 2019Steel Contributor
Quarantine Expiration Date
I have my Policy setup to retain Quarantined items for 4 days, but I just noticed the other day the Quarantine is keeping them from much longer. I had some emails in Quarantine from early April that should have been long gone by now, but it shows all my Quarantined items not expiring until April 19. Is there some new setting I could be missing since it is not following my Policy? Thanks!
- Thao_Dao_PhuongBrass Contributor
could you refer link below to check your policy.
I'm not aware of any "minimum" day setting, so I guess you're seeing some bug/issue. Open a support ticket.