Forum Discussion
Karim Hossam
Microsoft
Jun 22, 2020Prevent user with delegation access to open an e,mail Protected with AIP
Hello,
I have the blew question:
An email protected and encrypted by AIP cannot be read by someone who has delegation on the mailbox from the Outlook client . also this person can read the en...
Peter Campbell
Sep 14, 2021Brass Contributor
Bumping this one again, did anything become of this?
We have the same issue if an executive uses sensitivity labels to encrypt an email, the delegate (in this case, the executives assistant) cannot see the email message via Microsoft Outlook 365 desktop client.
But if they open the executive's mailbox via OWA they can view the email and open any attachments.
Why is the email not able to be opened from Outlook but can be from OWA?
We have the same issue if an executive uses sensitivity labels to encrypt an email, the delegate (in this case, the executives assistant) cannot see the email message via Microsoft Outlook 365 desktop client.
But if they open the executive's mailbox via OWA they can view the email and open any attachments.
Why is the email not able to be opened from Outlook but can be from OWA?