Forum Discussion
PowerPoint cannot be saved when Policy makes a sensitivity label compulsory
- Can confirm my company has the exact same issue. I hope this gets fixed before more of my users realize this problem. Luckily I'm still in pilot phase of > 100, but I'm supposed to turn this on for all 40K+ users by EOY.
This is pretty new that this started to happen, so I believe this might be linked to the last Office ProPlus update which coincidentally broke our existing labeling/classification system.
Hi Peter, we are using Unified Labeling client.
This issue was not reported in the known issues list - https://docs.microsoft.com/en-us/azure/information-protection/known-issues#aip-known-issues-in-office-applications
I guess it must be the policy cause a local Power Point mac script/add-in interpretion conflict, causing this endless check on ppt file to ensure compulsory lablel is appled according to Policy. It seems a bug.
Sure seems like it could be a bug. I would recommend opening a support ticket with Microsoft to see if they can offer any insight on this issue.
PeterRising Thanks Peter. Do you have a quick URL link handy where we can raise support ticket? Thanks in advance
You can do this from within your M365 Admin Center at https://admin.microsoft.com. Go to Support > New service request as shown below.
PeterRising Thanks Peter. We have raised ticket to Microsoft support. Finger crossed. I will update once resolution is available.