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James Lau's avatar
James Lau
Tin Contributor
Jan 16, 2019
Solved

outlook preview pane not showing protected message

After deploying AIP, users outlook's preview show the message as 'protected", only when they click the message and the content is dislay on the reading pane. As a result, users are not able quickly browse through all the message and also the preview pane became redundant. Is there anyway to works around this?
  • There's an option to toggle this, under File -> Options -> Mail -> Message arrival -> Enable preview for Rights protected messages...

5 Replies

  • There's an option to toggle this, under File -> Options -> Mail -> Message arrival -> Enable preview for Rights protected messages...

    • IgnazioReply's avatar
      IgnazioReply
      Copper Contributor

      Is there a registry key to set that flag via GPO?

    • James Lau's avatar
      James Lau
      Tin Contributor
      correction, by enabling under File -> Options -> Mail -> Message arrival -> Enable preview for Rights protected messages...only apply to preview. What I meant was the middle column in outlook, that's the place where most users glance through their subject with 1 line preview.
    • James Lau's avatar
      James Lau
      Tin Contributor
      correction, by enabling under File -> Options -> Mail -> Message arrival -> Enable preview for Rights protected messages...only apply to preview. What I meant was the middle column in outlook, that's the place where most users glance through their subject with 1 line preview.