Forum Discussion
Opening encrypted emails via OME app on iOS 10 or 11
We are having an issue opening encrypted emails via the OME app on iPhones (tested on iOS 10 and 11). This issue is independent of using the iOS mail app or the MS Outlook app. Using these steps...
I'm also having exactly the same problem as Mark Neally.
I'm sure it was working correctly a couple of months ago - i.e by tapping on the passcode in the email - it opened the portal. Now it asks to open in OME viewer which just brings up "This passcode is incorrect. Please use the passcode with the correspoding reference code."
Could possibly have been caused by an IOS update from Apple I suppose?
My iphone is on IOS 11.
This problem is preventing our business users from adopting this for secure comms with customers as it will confuse customers.
Can anyone at Microsoft replicate the problem?