Forum Discussion
SaraFennah
Aug 27, 2019MVP
Not being prompted for Sign In with unified labeling client
Have rebuilt a PC and on installed the unified labeling client. It is not prompting for user credentials and therefore labels are not available. Have tried the old uninstall reinstall trick, but no...
SaraFennah
Aug 28, 2019MVP
Fixed it!
- Uninstalled the unified labeling client
- Installed the Azure Information Protection client
- Started Word - got log in prompt, logged in
- installed unified labeling client
- All working 🙂
- PÃ¥l-Erik WintherSep 02, 2019Brass Contributor
Great! A tip for next time is to go to Outlook. Create a new email, choose file, encrypt and then you should see the option to retrieve templates. This will force a logon.