Forum Discussion
NOCALGAL
Aug 09, 2022Copper Contributor
HACKED MICROSOFT PASSWORD. CAN'T CHANGE BECAUSE CAN'T RECEIVE TEXTS
MS CASE #: 1042174433
- Aug 11, 2022Hi Nocalgal,
TechCommunity isn't a support site, so not sure how you landed here. However, based on the subject of your post the best approach is to use the official Microsoft Account Recovery form which you can find under step two of this support article: https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42
This form is the only way to recover an account when it has been taken over by a hostile entity which seems to apply to your situation. Take the time to be as complete and detailed as you can to assist in the process.
Respectfully,
Creech_MSFT
Aug 11, 2022Former Employee
Hi Nocalgal,
TechCommunity isn't a support site, so not sure how you landed here. However, based on the subject of your post the best approach is to use the official Microsoft Account Recovery form which you can find under step two of this support article: https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42
This form is the only way to recover an account when it has been taken over by a hostile entity which seems to apply to your situation. Take the time to be as complete and detailed as you can to assist in the process.
Respectfully,
TechCommunity isn't a support site, so not sure how you landed here. However, based on the subject of your post the best approach is to use the official Microsoft Account Recovery form which you can find under step two of this support article: https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42
This form is the only way to recover an account when it has been taken over by a hostile entity which seems to apply to your situation. Take the time to be as complete and detailed as you can to assist in the process.
Respectfully,