Forum Discussion
GA of ATP Safe Links for Office Clients on iOS & Android and ATP Safe Attachments Document Preview
How do I disable these features for Home versions of Office 365?
- Cian AllnerNov 08, 2017Silver Contributor
Just to confirm what I said in the other discussion where you asked this, this feature can be disabled and requires contacting the customer service team via in-product support.
- J BNov 08, 2017Copper Contributor
Cian Allner wrote:Just to confirm what I said in the other discussion where you asked this, this feature can be disabled and requires contacting the customer service team via in-product support.
Just to reiterate, I have contacted product support and requested them to disable it multiple times. I would not be bothering making public requests for help had I not exhausted that option already. They haven't even responded to my most recent request made several days ago.
- Cian AllnerNov 08, 2017Silver Contributor
Understood, it would be great if someone could chip in with something official. I agree you shouldn't have to go through this many hoops to get a feature turned off that isn't working for you.
I think there should be an option for customers to be able to control this feature themselves, especially if the support team are not in a position to help. I'd suggest a UserVoice product feedback idea, to garner support for this option, if nothing else comes forward.