Forum Discussion
File Plan/Retention Labels cannot be deleted OR found in content explorer
When we try to delete a Purview Records Management > File Plan label (or Data Lifecycle Management > Retention label), we get the following error: "You can't delete this record label because it's cur...
We just closed out our ticket with Microsoft. Turns out the reason we cannot delete these labels is either because 1) the label "marks items as records" or because 2) in the "Define the retention period" setting of the label, we used a default event type for "Start the retention period based on". The 3 MS default event types are Employee activity, Expiration or termination of contracts and agreements, and Product lifetime. Apparently, if you choose either of the above settings when creating a retention label, you will not have the option to delete them. Not even Microsoft can delete them.