Forum Discussion
Error when applying Sensitive Labels with Encryption
Hi ChristianJBergstrom, tks for your response.
Indeed in my Demo Tenant, I am able to apply Sensitive Labels with encryption, as you said it seems it was a matter of "a lot of time for propagation", but on the production tenant we are still getting the same error and the tenant was configured with templates about 15 days ago.
From the PC:
1- The Internet has no restrictions.
2- We have tried with the three client versions: https://www.microsoft.com/en-us/download/details.aspx?id=53018
3- We have tried with users with and without local admin permissions.
4- We have cleaned up the Client folders to reset client config
4- We have tried with different PCs and Users
From the Tenant (MIP Config):
1- Sensitivity Labels are configured with the correct permissions (Including users for testing)
2- Label Policies correctly configured for end-user visibility
3- More than 10 days for label propagation.
Any other idea is really appreciated!
iamarnoldmcse Hello again, I would probably just compare the demo tenant settings with the production tenant settings to narrow it down as what's causing the issue. I suppose you've already done that. Have you also verified the distributionstatus, priority (and all other settings) using PowerShell?
Get-Label (ExchangePowerShell) | Microsoft Docs
Get-LabelPolicy (ExchangePowerShell) | Microsoft Docs
Other than that I would look at this too if you want to use built-in labeling?
Office built-in labeling client and the Azure Information Protection client
Difficult to help here really, you're probably better off creating a ticket with the official support having them look at some more details and logs.