Forum Discussion
Error when applying Sensitive Labels with Encryption
Hi community, I can see the sensitivity labels in my office apps correctly but when I select one label with encryption I get the following error: I have configured the required sensitive l...
I hope my spanish works, confirm the license.
Verifique la licencia asignada al usuario. Confirme que la licencia de Protección de la informac
Verifique la licencia asignada al usuario. Confirme que la licencia de Protección de la informac
Hi Effjaay, you can answer in English...is fine..tks
The user has a M365 E5 license assigned. The same behavior with and without the AIP UL client installed.
"I have been able to recreate the problem from the customer in a Microsoft Demo Tenant."
In the MSIP Logs I can see the RAC and CLC is ok
***************************************************************
++++++++ INFORMATION: RAC details: ++++++++
User: "Email address removed",
User type: "Federation",
Issuer name: "Contoso",
Issuer Id: "{478b1d52-ca90-4b80-a56c-0719879f15b8}",
Intranet Certification Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/certification",
Extranet Certification Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/certification",
Valid Until: "01/27/2022 03:56:00.000".
}}{{[348][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.030]: cclclicense.cpp:Microsoft::InformationProtection::CCLCLicense::LogCLC:218
++++++++ INFORMATION: CLC details: ++++++++
User: "Email address removed",
Issuer name: "Contoso",
Issuer Id: "{478b1d52-ca90-4b80-a56c-0719879f15b8}",
Intranet Licensing Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/licensing",
Extranet Licensing Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/licensing".
*********************************************************************************************
The templates only show the default (new tenant)
*********************************************************************************************
[msipc]: ++++++++ INFORMATION: Adding template: ++++++++
Id: "{01c77b23-fb7a-4cc4-bfbc-665a8698f1c1}",
Name: "$title",
Description: "$description",
IssuerName: "Contoso".
}}{{[621][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: win7ippstore.cpp:Microsoft::InformationProtection::TemplateManager::copyTemplateInfoToList:518
[msipc]: ++++++++ INFORMATION: Adding template: ++++++++
Id: "{5cf200d3-d62d-4590-bad8-f93ad50d9ecd}",
Name: "Confidential \ All Employees",
Description: "Confidential data that requires protection, which allows all employees full permissions. Data owners can track and revoke content.",
IssuerName: "Contoso".
}}{{[628][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: win7ippstore.cpp:Microsoft::InformationProtection::TemplateManager::copyTemplateInfoToList:518
[msipc]: ++++++++ INFORMATION: Adding template: ++++++++
Id: "{75714ede-b62a-4d55-b2ed-2ba727ec6940}",
Name: "Highly Confidential \ All Employees",
Description: "Highly confidential data that allows all employees view, edit, and reply permissions to this content. Data owners can track and revoke content.",
IssuerName: "Contoso".
}}{{[629][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: win7ippstore.cpp:Microsoft::InformationProtection::TemplateManager::GetTemplateList:196
++++++++ INFORMATION: Getting templates succeeded. ++++++++
}}{{[630][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: ippapi.cpp:IpcGetTemplateListInternal:2577
-------- Done getting templates -------
The user has a M365 E5 license assigned. The same behavior with and without the AIP UL client installed.
"I have been able to recreate the problem from the customer in a Microsoft Demo Tenant."
In the MSIP Logs I can see the RAC and CLC is ok
***************************************************************
++++++++ INFORMATION: RAC details: ++++++++
User: "Email address removed",
User type: "Federation",
Issuer name: "Contoso",
Issuer Id: "{478b1d52-ca90-4b80-a56c-0719879f15b8}",
Intranet Certification Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/certification",
Extranet Certification Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/certification",
Valid Until: "01/27/2022 03:56:00.000".
}}{{[348][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.030]: cclclicense.cpp:Microsoft::InformationProtection::CCLCLicense::LogCLC:218
++++++++ INFORMATION: CLC details: ++++++++
User: "Email address removed",
Issuer name: "Contoso",
Issuer Id: "{478b1d52-ca90-4b80-a56c-0719879f15b8}",
Intranet Licensing Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/licensing",
Extranet Licensing Url: "https://dd8d01a3-db71-4562-8143-fd83cb5b54c1.rms.na.aadrm.com/_wmcs/licensing".
*********************************************************************************************
The templates only show the default (new tenant)
*********************************************************************************************
[msipc]: ++++++++ INFORMATION: Adding template: ++++++++
Id: "{01c77b23-fb7a-4cc4-bfbc-665a8698f1c1}",
Name: "$title",
Description: "$description",
IssuerName: "Contoso".
}}{{[621][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: win7ippstore.cpp:Microsoft::InformationProtection::TemplateManager::copyTemplateInfoToList:518
[msipc]: ++++++++ INFORMATION: Adding template: ++++++++
Id: "{5cf200d3-d62d-4590-bad8-f93ad50d9ecd}",
Name: "Confidential \ All Employees",
Description: "Confidential data that requires protection, which allows all employees full permissions. Data owners can track and revoke content.",
IssuerName: "Contoso".
}}{{[628][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: win7ippstore.cpp:Microsoft::InformationProtection::TemplateManager::copyTemplateInfoToList:518
[msipc]: ++++++++ INFORMATION: Adding template: ++++++++
Id: "{75714ede-b62a-4d55-b2ed-2ba727ec6940}",
Name: "Highly Confidential \ All Employees",
Description: "Highly confidential data that allows all employees view, edit, and reply permissions to this content. Data owners can track and revoke content.",
IssuerName: "Contoso".
}}{{[629][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: win7ippstore.cpp:Microsoft::InformationProtection::TemplateManager::GetTemplateList:196
++++++++ INFORMATION: Getting templates succeeded. ++++++++
}}{{[630][msipc]:[Info]:[7032]:[2021-12-28 13:59:26.701]: ippapi.cpp:IpcGetTemplateListInternal:2577
-------- Done getting templates -------