Forum Discussion
Do not forward option of sensitivity label in Outlook Desktop App
Hi Peter,
The problem is within Outlook Desktop App. Please see my scenario below.
The settings for the sensitivity labels are:
Public
Confidential
When I create a new email with Public label, it displays only the Public description.
If I change the label to Confidential, it displays the Confidential description.
If I change it back to Public, the Do Not Forward will be added.
In order to remove this, I need to open the Options menu for the Encrypt and clear the Do Not Forward option.
This reverts back to what should be the right description for the Public sensitivity label.
Is there a way to automatically clear the Do Not Forward if a user accidentally selects the Confidential label and then suddenly changes his/her mind and selects the Public label instead?
Thanks.
Hmm, I have tested this myself duplicating your settings and I cannot reproduce the problem.
Have you deployed your labels into production yet? If not, I may suggest deleting and recreating them.
Also, have you checked this behaviour on more than one device?
- Hi Peter,
Yes, I have already tried recreating these labels and checked in a few devices but with the same result.
Best regards,- Hi,
Is the issue resolved. I am also facing the same problem. If user chooses a label with do not forward at first and then change the label to Public, the Do Not Forward Option didn't go away. Is there any workaround for this bug?
