Forum Discussion
DLP Policy Tips not showing up
I setup some DLP policies in my environment and I currently have them in testing. The email and notifications seem to be working just fine but I am having issues getting the Policy Tips to work. I did see the text in O365 about having Exchange Administration settings so notifications are turned off but I don't see anything that would be causing an issue in there.
Does any else have experience with the policy tips not working and then finding a solution?
Ideas where they might be getting held up?
8 Replies
- One thing that took me a while to figure out is that you need to provide some context in your files or emails. You can't just have a credit number by itself and expect it to find it. The algorithms are looking for words like "credit card, amex, routing number, visa, expiration date, ssn, etc."
Once I started putting additional text like that in my test files and test emails, then the policies started triggering.
Jason HartmanThanks for the tip Jason. I have had some people ask about them and they have noticed the tips since I went live with this. So I think I am good now but I will use your suggestions for testing moving forward. Much appreciated.
Does it work in OWA? Outlook might take some time to update the policies, you can give it a push by using the method detailed here: https://support.microsoft.com/en-us/kb/2823261
It doesn't seem to be working in OWA or Outlook 2016.
I tried the fix suggested using regedit to the Outlook 2016 settings but that didn't seem to change anything. I am pretty sure this is on the server side/settings but I figured it couldn't hurt to try this.
Well, do the DLP reports show any matches?
