Forum Discussion
Jon Ostroushko
Dec 12, 2016Brass Contributor
DLP Policy Tips not showing up
I setup some DLP policies in my environment and I currently have them in testing. The email and notifications seem to be working just fine but I am having issues getting the Policy Tips to work. I di...
VasilMichev
Dec 13, 2016MVP
Does it work in OWA? Outlook might take some time to update the policies, you can give it a push by using the method detailed here: https://support.microsoft.com/en-us/kb/2823261
Jon Ostroushko
Dec 13, 2016Brass Contributor
It doesn't seem to be working in OWA or Outlook 2016.
I tried the fix suggested using regedit to the Outlook 2016 settings but that didn't seem to change anything. I am pretty sure this is on the server side/settings but I figured it couldn't hurt to try this.
- VasilMichevDec 13, 2016MVP
Well, do the DLP reports show any matches?
- Jon OstroushkoDec 14, 2016Brass Contributor
Yes they do.
- VasilMichevDec 14, 2016MVP
Hm, which version of Outlook are you using? Some Office SKUs dont support Policy tips, IRM, retention and so on, but even if that was the case with you it doesnt explain the lack of Policy tips in OWA...
I guess you should open a support case to get this properly looked at.