Forum Discussion
iMadushaN
Jan 17, 2020Copper Contributor
"Connect to rights management servers and get templates" not working!
IRM is not working on latest Office 365 Pro Plus! Has anyone faced this before?
K17ch3n
Feb 20, 2020Copper Contributor
iMadushaN Also experiencing this issue. Was previously able to use the feature directly through Outlook (Office 365 Pro Plus) but has since been replaced with the RMS error : "Connect to Rights Management Servers and get templates". I have had this issue for at least a month, but haven't had time to report or follow-up on it.
We are currently running O365 E3 subscriptions for our accounts. This feature was previously available but has since been removed.
- solmssenFeb 20, 2020Brass Contributor
K17ch3n I fooled around with this a bunch today. It's machine specific, and in my case that machine is not domain-joined, either locally or to Azure AD. My domain-joined machine, and my Azure AD domain-joined machine both work. I run the Azure RMS Analyzer tool (and I had to create an app password to do that) and it passes all tests, so I'm stumped beyond that. Any thoughts?