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Copper Contributor

Mar 28, 2020

Cannot disable printing on AIP-protected PDF files

Hello there, Investigating on whether AIP can answer my customer's needs in terms of IRM, and as a possible candidate for the replacement of OpenText Information Rights Management (formerly owned...

information protection and governance

microsoft information protection

Rights Management

ChristianBergstrom

Silver Contributor

Apr 08, 2020

This is a quite old article but I believe it will answer some of your questions and maybe point you in the right direction https://techcommunity.microsoft.com/t5/azure-information-protection/new-support-for-pdf-encryption-with-microsoft-information/ba-p/262757

stephanemarcon
Copper Contributor
Apr 08, 2020
ChristianBergstrom

Thanks, but this is one of the articles I followed to understand the encryption steps and debug once the protection set. Is there anything special you would like to point me to and which I may have forgotten,

Thanks,
- ChristianBergstrom
  Silver Contributor
  Apr 09, 2020
  stephanemarcon
  
  I have followed the instructions and get the same results in the Adobe Reader dialog box showing the Document Restrictions Summary. But, when I actually use the label not allowing printing (in this case a PDF file) the recipients can view the PDF but they cannot print it. So maybe the Document Restrictions Summary not necessarily reflect the Document Security of the file. I haven't had a closer look at Adobe Reader for ages so thanks for getting me there 😉
  
  Perhaps you need to check your policy and label settings again, meaning which users and/or groups get the policy and which users and/or groups are assigned the associated label preventing print.
  - stephanemarcon
    Copper Contributor
    Aug 10, 2021
    ChristianBergstrom Hi there, could you send me a sample PDF when you allow me the view but forbid printing? using the official AIP plugin, so that I can check on my side. Thanks,

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