Forum Discussion
Mary_Yvette
Aug 18, 2020Brass Contributor
Auto-Labeling for Office Apps not working in OWA
Hi Community! I was testing Auto-Labeling for Office Apps and I have set that when Credit Card is detected it would be labeled automatically. It was working last week but now it is not. Last week...
ChristianBergstrom
Aug 18, 2020Silver Contributor
Mary_Yvette Hey, so what has changed from last week then? With the information attached I would like to suggest to go through the settings again. Maybe start here? https://docs.microsoft.com/en-us/microsoft-365/compliance/apply-sensitivity-label-automatically?view=o365-worldwide
- Mary_YvetteAug 19, 2020Brass ContributorI think my testing just got mixed up. I figured out that it is not working because Auto-Labeling for Office Apps is dependent with Office clients. Went back to my testing and saw that emails that are automatically labeled came from Users using Outlook client. Thanks!