AIP UL Scanner - Does not start scan

Hi, all I have installed and configure the AIPScanner using UL, I try to Start AIP scanner but the scanner not scan. Show Content Scan Job Status: Error Policy is missing My Checklist: 1. Ap...

information protection and governance

microsoft information protection

Rights Management

Gawie_Botha
Jul 20, 2020
Hello SuwiwatJ,

Are you running the latest AIP UL Scanner Version: 2.7.99,1.56.15

https://www.microsoft.com/en-us/download/details.aspx?id=53018

Do you receive the same results when you disable "Enforce" under Content Scan Job

Run Powershell command from the AIP Scanner: Start-AIPScannerDiagnostics

Make sure all prerequisites are met: https://docs.microsoft.com/en-us/azure/information-protection/deploy-aip-scanner-prereqs

Kind Regards,

Thomas Smith

Copper Contributor

Jul 20, 2020

SuwiwatJ

Did you ever find a solution? I've had a support ticket open for 4 months, and I can't get a resolution from MSFT

pradeepg290
Copper Contributor
Jul 21, 2020
Thomas Smith
Yes I have managed to resolve this myself, Jato I have done restart the AIP service on the server and reinstall AIP scanner.
- surabhinyk
  Copper Contributor
  Aug 13, 2020
  pradeepg290 I tried everything you mentioned and its still giving me the same error. Any idea what the issue might be?

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AIP UL Scanner - Does not start scan

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