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TPS01's avatar
TPS01
Copper Contributor
Apr 24, 2019

I have exactly the same issue whenever I add encryption to a label it just generates this message. It made me wonder if there are specific licence requirements that have to be added to Office365 to enable the encryption part. 

sure enough. although office 365 E3 includes Azure Rights Management it is not enabled on your account by default. it has to be added from the Azure management portal. Once added everything works like a dream.

  • blacklistbritta's avatar
    blacklistbritta
    Copper Contributor
    May 22, 2019

    TPS01 

    Hi,
    I had the same problem with same error message, but found a solution.
    The problem is due to the Ou in which the Group which is assigned to the Policy, was created.

    Solution

    I created a second Group with same Attributes but in a different OU in my local active Directory. After email-enabling, I synchronized that Group to azure ad.

    Next step, I removed the original Group from the AIP Policy and replaced it with the second Group and saved the Change. Then, Logout the Group member and Login the user again. It works immediately.

    Hope this helps.

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