Forum Discussion
AIP: Rights Management template can't be found
Hello,
1. I was facing the same issue, It appears to be buggy a bit
2. It is related to AIP Client authentication and the labels in which you define permissions which means enable Encryption,
3. As is my case Label without encryption continue to work every time
4. So i re-launched outlook
5. Clicked on Sensitivity Label Icon
6. Clicked on Help and Feedback
7. Reset Settings -> Close ->Close
8. Close Outlook
9. Re-Launch Outlook
10. Waited for AIP Client Auth
11. New Message apply any label with encryption same message
12. Close Outlook - relaunch Outlook
13. New message - apply label with encryption message changes it does not say template word anymore, but still shows some error
14. if you have any label which has following check screenshot click that
15. A small window pops-up that shows retreiving.....
16. after which all Labels starts working fine with encryption
BR,
/HS
- Mika1701Nov 17, 2020Copper Contributor
Hi all,
when I am doing those settings manually it works. Before I have used a macro for individual file access. This is unfortunately not working anymore. Any idea's what's the reason?
Thank you.