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Himanshu Singh's avatar
Himanshu Singh
Iron Contributor
Aug 31, 2018

AIP Outlook 2016 Label is visible but Watermark is not visible issue

We are experiencing an where all of sudden for no reason user exchanging emails are not able to see watermarks appearing the emails,

 

Selected classification label is there but watermark all of sudden disappears..?

  • Himanshu Singh's avatar
    Himanshu Singh
    Sep 18, 2018

    There is fix for this available already if you install latest version of AIP client, there is no such issue then

  • Watermarks are not visible in Outlook, they apply to Word/Excel/PowerPoint documents only. Use header/footer option if you want to "mark" emails.

    • Himanshu Singh's avatar
      Himanshu Singh
      Iron Contributor

      Hello,

       

      My Bad,

       

      it is not the Watermark that we have intermittent issue with it is Footer Text which is configured for all of the labels that we have,

      Issue is intermittent for the most part it is with outlook emails, where at times the footer text is visible and most of the times the footer text is not visible,

       

      BR,

      /HS

      • Himanshu Singh's avatar
        Himanshu Singh
        Iron Contributor

        There is fix for this available already if you install latest version of AIP client, there is no such issue then

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