Forum Discussion
Rodrigo Lopes Balista
Dec 15, 2018Copper Contributor
AIP - Gmail, Outlook
Hello When I send attachment externally like, gmail with AIP even though I have full control permission to recipient is not opening knows why?
Rodrigo Lopes Balista
Dec 17, 2018Copper Contributor
After opening the attached document when entering the email of gmail appears this error.
Michael Whitaker
Dec 26, 2018Copper Contributor
Looks to me like the account they're trying to sign in with is locked due to attempting to use an incorrect password too many times. This would be the Microsoft account with the block, not their google account. Perhaps they were using their google account password not realizing it was their Microsoft password that was being requested?