Forum Discussion

omerfarukkrc's avatar
omerfarukkrc
Copper Contributor
Aug 03, 2026
Solved

MSLE: verification link expired, institution address validation also fails (UNYT)

I am registering as an Individual Educator in Microsoft Learn for Educators (MSLE) for University of New York Tirana, Albania. Timeline: Completed initial profile with institution email ******@un...
onboarding
  • Carlos_Chaves's avatar
    Carlos_Chaves
    Aug 03, 2026

    Hi omerfarukkrc​, I'm happy to help.

    Some updates have been applied to the system. Could you please try the process again using Microsoft Edge in an InPrivate window?

    If the issue persists, please let us know and provide screenshots of the error so we can investigate further.

    Thank you.

omerfarukkrc's avatar
omerfarukkrc
Copper Contributor
Aug 05, 2026

Hi Carlos_Chaves​ , yes.

I can confirm my individual educator profile is verified and I can access the dashboard.

 

However, the two specific issues I mentioned above are still open:

 

1. On "Register your course," the Institution Name field shows blank and

blocks submission, even though my Profile correctly shows "University

of New York Tirana."

 

2. My Institution's address/city/zip fields are locked (read-only) and

still show an outdated campus address ("Kodra e Diellit") that the

university no longer uses.

 

Could you help with either of these, or point me to who can update the

institution's record?