Forum Discussion
sarnzronnie
Oct 10, 2025Copper Contributor
MSLE Portal isn't working
Hello team, Today I was trying to login into MSLE Portal getting following message please look into it We're sorry, but something went wrong. Please try again, and if this persists, contact the we...
- Oct 10, 2025
Hi sarnzronnie try cleaning cache and using an in-private edge window. If not open a support ticket OneSupportCaseCreation · Microsoft Learn for Educators
Hope it helps!
Best,
sarnzronnie
Oct 11, 2025Copper Contributor
I'm unable to login to msle portal then how can I raise the ticket by the way I tried different browsers issue remaince same
We're sorry, but something went wrong. Please try again, and if this persists, contact the website administrator.
Error ID # [11b99a30-fa5f-4f7b-a56b-4d15d09c4763]
10/11/2025 4:14:24 AM UTC
NAM e46d36f6-ece6-4cc6-a30e-bd682ea99b04
Carlos_Chaves
Microsoft
Oct 14, 2025sarnzronnie, you’ve created 10 duplicate accounts. The system now needs 8 days to clear that redundant data. None of those 10 accounts contained the institutional email.
Look for me in 8 days and I'll guide you in the process