Forum Discussion
Microsoft survey branching
Branching issues here, I have 6 questions, i branched Q4 to a sub question Q4a, the issue is that 5 and 6 is hidden and only shows when 4a is open, i want 5 and 6 to be showing regardless of the bra...
Skip logic operates on whole sections, not individual questions. If Q4a, Q5, and Q6 all sit in the same section, then the rule that reveals Q4a is the only thing revealing that entire section, so Q5 and Q6 ride along with it. You cannot show part of a section, which is why your "Go To" rule can't peel Q5/Q6 away from Q4a.
The fix is to give Q4a its own section so both paths rejoin at a shared Q5/Q6 section.
Set it up like this:
- Section 1: Q1 to Q4
- Section 2: Q4a only
- Section 3: Q5 and Q6 together
Then on Q4, use "Go to section based on answer":
- Option A goes to Section 2
- Option B goes to Section 3
- Option C goes to Section 3
Finally, at the bottom of Section 2 there's an "After section 2, continue to..." dropdown. Set it to Section 3 (or "Continue to next section"). Without it, the Q4a path can dead-end instead of flowing into Q5.