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khuneswari's avatar
khuneswari
Copper Contributor
Jul 23, 2025
Solved

Microsoft Learn for Educators: Learning download centre

I am writing to report an issue I am currently facing with the Microsoft Learn for Educators platform. I am unable to access the Learning download centre to retrieve the necessary teaching materials ...
  • Henoc_Freire's avatar
    Aug 05, 2025

    Hello again, khuneswari​ and everyone who might face similar situation.

    If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:

    1. Confirm your MSLE access
      Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA).
    2. Try the same account for LDC
      If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again.
    3. If the issue persists
      From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:

    If you need additional help, feel free to reach out directly to one of us Community Managers.

    Much appreciated,
    Henoc

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