Forum Discussion
khuneswari
Jul 23, 2025Copper Contributor
Microsoft Learn for Educators: Learning download centre
I am writing to report an issue I am currently facing with the Microsoft Learn for Educators platform. I am unable to access the Learning download centre to retrieve the necessary teaching materials ...
- Aug 05, 2025
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc - Confirm your MSLE access
Alex409
Aug 06, 2025Copper Contributor
Same problem!
- Henoc_FreireAug 07, 2025
Microsoft
Hello there, Alex409! Thank you for reaching out!
Have you tried all the steps described in the answer marked as solved in this thread?
Much appreciated!