Forum Discussion
Microsoft Learn for Educators: Learning download centre
- Aug 05, 2025
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc - Confirm your MSLE access
Hi khuneswari, thank you so much for reaching out!
I hope you're doing well!
We’re really glad you’re engaging with the Microsoft Learn for Educators platform. I understand you're having trouble accessing the Learning download centre, and I want to assure you that we’re here to help.
I’ve sent you a private message so we can follow up more directly and schedule a quick call to assist you.
Looking forward to assisting you!
Henoc
Hi again, khuneswari, I hope you're doing well!
Just checking in in case you still need help. The solution in this thread might help, and I'm here if you need more support.
Much appreciated,
Henoc