Forum Discussion
Microsoft Learn for Educators: Learning download centre
- Aug 05, 2025
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc - Confirm your MSLE access
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc
Dear Henoc,
Thanks for the information. It works now. Thank you so much.
Regards,
Khuneswari
- Henoc_FreireAug 07, 2025
Microsoft
Dear khuneswari, great news!
That’s great news — thank you so much for confirming!
Best regards,
Henoc