Forum Discussion
Microsoft Learn for Educators: Learning download centre
- Aug 05, 2025
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc - Confirm your MSLE access
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc
- khuneswariAug 06, 2025Copper Contributor
Dear Henoc,
Thanks for the information. It works now. Thank you so much.
Regards,
Khuneswari
- Henoc_FreireAug 07, 2025
Microsoft
Dear khuneswari, great news!
That’s great news — thank you so much for confirming!
Best regards,
Henoc