Forum Discussion
Microsoft Learn for Educators: Learning download centre
- Aug 05, 2025
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc - Confirm your MSLE access
I have the same problem:
Learning Download Center
Request Access
It seems you do not have access to the Learning Download Center.
- Henoc_FreireJul 30, 2025
Microsoft
Hi there wduran0109!
Thanks for reaching out, and I hope you're doing well!
Since you're experiencing the same issue, I’ve just sent you a private message here on the platform — could you kindly check and reply when you can? That way, if the problem persists, we’ll be able to connect via Teams to better understand the specifics via a remote session and help you move forward.
Much appreciated,
Henoc- Henoc_FreireAug 05, 2025
Microsoft
Hello again, wduran0109!
Thank you for your private message confirming your access is now working.
Much appreciated,Henoc