Forum Discussion
Microsoft Learn for Educators: Learning download centre
- Aug 05, 2025
Hello again, khuneswari and everyone who might face similar situation.
If you’re unable to log into the Learning Download Center (LDC), here are a few steps to review:
- Confirm your MSLE access
Ensure you can access the MSLE Portal using your personal Microsoft Account (MSA). - Try the same account for LDC
If you already have portal access, use that same account to log in. If it still doesn’t work, open a completely new InPrivate/Incognito window in your browser (with no other accounts signed in) and try again. - If the issue persists
From the MSLE portal, click Help in the top-right corner to raise a support ticket. This will allow the technical support team to assist you further:
If you need additional help, feel free to reach out directly to one of us Community Managers.
Much appreciated,
Henoc - Confirm your MSLE access
Hi khuneswari, thank you so much for reaching out!
I hope you're doing well!
We’re really glad you’re engaging with the Microsoft Learn for Educators platform. I understand you're having trouble accessing the Learning download centre, and I want to assure you that we’re here to help.
I’ve sent you a private message so we can follow up more directly and schedule a quick call to assist you.
Looking forward to assisting you!
Henoc
- Henoc_FreireAug 06, 2025
Microsoft
Hi again, khuneswari, I hope you're doing well!
Just checking in in case you still need help. The solution in this thread might help, and I'm here if you need more support.
Much appreciated,Henoc
- khuneswariAug 07, 2025Copper Contributor
Hi Henoc,
Yeah, resolved.
Thank you
- Henoc_FreireAug 07, 2025
Microsoft
Glad to know, khuneswari!
Thank you!