Forum Discussion
Issue with Learning Download Center
- Jul 03, 2026
Hi AshumeetMitter, welcome to the community. I’d first confirm that the account you use for the MCT portal is the same one you’re using for the Learning Download Center, then try a private browser window after signing out of all Microsoft accounts. If your MCT registration is brand new, access can also take some time to provision, so if it still fails after that I’d raise it through the MCT support path.
Hi AshumeetMitter, welcome to the community. I’d first confirm that the account you use for the MCT portal is the same one you’re using for the Learning Download Center, then try a private browser window after signing out of all Microsoft accounts. If your MCT registration is brand new, access can also take some time to provision, so if it still fails after that I’d raise it through the MCT support path.