Forum Discussion

Copper Contributor

Jun 11, 2026

Solved

Institution verification form will not allow me to add Address

I work for an academy trust and have tried using my Trust address and one of the schools I'm based at address. Trying to get this set up so I can show my team these courses and allow them to access ...

onboarding

Carlos_Chaves
Jun 15, 2026
If your domain can't be verified as an Academic Institution, there are a few extra steps you'll need to take, and for that matter you'll need to open a support ticket in the portal, or I can do it on your behalf if you're not able to do so. Let me know and I'll be more than happy to help Gemz.

PS: If by chance you're adding a space or a character in the zip code space please remove it and try again.

Best,

Carlos_Chaves

Microsoft

Jun 15, 2026

If your domain can't be verified as an Academic Institution, there are a few extra steps you'll need to take, and for that matter you'll need to open a support ticket in the portal, or I can do it on your behalf if you're not able to do so. Let me know and I'll be more than happy to help Gemz.

PS: If by chance you're adding a space or a character in the zip code space please remove it and try again.

Best,