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Disp350's avatar
Disp350
Copper Contributor
Dec 06, 2022

Windows Servicing through Intune

Hello. I just completed a servicing of a few pc's from 20H2 to 22H2 using the Intune Update Ring and Feature Updates. I was surprised that the entire process took only about 5 minutes from the time the PC rebooted to logging back in.  Confirmed its at 22H2 on the PC and in the console. When I do a servicing via the ISO file, it takes 45 minutes or so.  Is this normal when servicing through Intune? I figure its only downloading what it needs, does that account for the quick turnaround?

7 Replies

  • abbodi1406's avatar
    abbodi1406
    Steel Contributor
    If latest cumulative update is already installed, then upgrading from 20H2 or later to 21H1 or later is simply installing Enablement Package

    https://support.microsoft.com/en-us/help/5019959
    Use EKB KB5015684 to update to Windows 10, version 22H2
    Use EKB KB5003791 to update to Windows 10, version 21H2
    Use EKB KB5000736 to update to Windows 10, version 21H1
    • Disp350's avatar
      Disp350
      Copper Contributor
      Hi abbodi1406. Thanks for the update. I did a little research in the Enablement package. If I understand, it's just activating dormant features and then gets the latest cumulative update? Thats what happened on pc's I upgraded. As soon as they went to 22H2, the November Cumulative update installed. But regardless, the version is still 22H2 now, correct? I have about 500 21H1 machines I need to update so they still get updates after it goes out of support after next weeks updates.
      • abbodi1406's avatar
        abbodi1406
        Steel Contributor
        Yes,
        you can check "Installed Updates" in control panel, you would see:
        Feature Update to Windows 10 22H2 via Enablement Package (KB5015684)

        Cumulative update is shared between all 20H2>22H2 versions
  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor

    Hi Disp350

     

    You got lucky with the timing. We have recently upgraded from Win 11 21H2 to 22H2 and that took between 15-30 mins for the PC to reboot and user signs again.
    I’ll tell you it was quicker than any previous build update but not 5 mins for us. I totally agree with you, it’s so much faster from manual update. 

    Hope this helps!

    Moe

    • Disp350's avatar
      Disp350
      Copper Contributor

      Moe_Kinani Hi Moe.  Thanks for the reply. I am still trying to figure out why it only takes a few minutes.  I can't get over it completing this quickly.  I was used to Servicing through SCCM that usually took an hour. Any ideas as to why it updates so quickly? I could not find any documentation from Microsoft regarding this.

       

      Phil

      • Moe_Kinani's avatar
        Moe_Kinani
        Bronze Contributor

        Hi Phil,

         

        Do you Delivery Optimization enabled in Intune? This is the secret sauce to increase the download bandwidth in your network. 

        Answering your question about SCCM, WUFB is pushed to the PCs directly from the cloud using peer to peer technology while SCCM is provided by central servers located directly at your site. So that’s why takes more time with SCCM. Check this article about DO. 

        hope this helps!

        Moe

         

        https://jannikreinhard.com/2022/10/09/deep-dive-into-delivery-optimization/

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