Forum Discussion
Windows Autopilot Pre-Provisioning (White-glove)
Hi phearin how's your trouble shooting on this? I'm keen to learn the root cause if you're able to share it.
Seems that's this issue is going around with the Windows 11 versions you mentioned, If you've gone through the troubleshooting steps and it still consistently happening try contacting your respective OEM vendor(s) for assistance.
jayr_barriosWe are testing Windows AP using pre-provisioning method along with user pre-define assignment too. The deployment pre-provisioning is going well and device already reseal.
What happen? after user starts the laptop and the OOBE sign in screen pop up, we didn't see the sign in user pre-defined, we expect user email (UPN) already mapped and waiting to input the password only. Yet, what we tested, the sign in screen is display as usual where it requires to enter both email and password.