Forum Discussion
Windows Autopilot Pre-Provisioning (White-glove)
Hi, as of 2021 Microsoft has disabled auto-filling of the UPN in Autopilot pre-provisioning for security reasons, so the OOBE screen asks you to type in your account. With service-release 2207 the feature was restored but only on certified models/OEMs (Surface and a few Lenovo, Dell, HP business): if your laptop does not fit, the field remains blank. Verify that Intune is at least at build 2207 and Windows is up to date, assign the user before starting the stream, wait for ESP to finish before doing Reseal, and use Refresh on the green page to load the assignment. If you still want the UPN pre-filled, you must switch to a user-driven profile or have a technician enter the address during provisioning
micheleariisActually we are testing on the Lenovo models and the profile setting is on "user driven mode" too. Yet, it doesn't work as expected.