Forum Discussion

uzairahmad's avatar
uzairahmad
Copper Contributor
Mar 25, 2026

Windows Autopilot Hybrid Join failing with OOBE error 80004005

Hello everyone, We’re facing a consistent issue with Windows Autopilot user‑driven Microsoft Entra hybrid join where devices are provisioned using a Hybrid Join Autopilot profile, but Hybrid Join do...
Autopilot
Intune
Equebal's avatar
Equebal
Copper Contributor
Mar 26, 2026

Error code 0x80004005 is a generic “Unspecified Error” in Windows, typically caused by permission issues, blocked file access, or network errors. Please review the article below to verify whether the Intune Connector server has the required access for computer account creation. While the article addresses a different scenario, the reference logs may still help in identifying the root cause.

Could you also confirm whether this issue is occurring across all devices or only randomly? Additionally, how many Intune Connector servers are present in your environment?

https://techuisitive.com/how-to-fix-autopilot-error-80070002/

  • uzairahmad's avatar
    uzairahmad
    Copper Contributor
    Mar 28, 2026

    This is occurring on all devices tested so far, as we are currently in the testing phase and have checked 4-5 devices. Additionally, there is one Intune Connector in our environment, and its status is healthy.

    What should be done in the Entra-joined scenario, how can this be converted to a Hybrid Azure AD joined setup? Lastly, I know this is a stupid question, but is there a way to join a device to Active Directory without being connected to the LAN or company Wi-Fi?

    • Sriram_Jasti's avatar
      Sriram_Jasti
      Copper Contributor
      Apr 10, 2026

      Hi uzairahmad​ 

      If the below steps helps to resolve the issue, please mark the comment as the solution. Thank you!


      Follow the below steps.

      Step 1 ) Login to the server where Intune Connector for Active Directory is installed and open services. Restart Service "Intune Connector for Active Directory".

      Step 2) Go To Intune Admin center --> Windows --> Enrollment --> Windows Autopilot Section and Devices --> Search for the serial number and click on it. 

      Step 3) On the properties page Click on Associated Intune Device and Delete. No need to delete the Associated Microsoft Entra Device.

      Step 4) Connect the test device to your organization network and start the autopilot process.

      Step 5) If you receive error again please follow below steps and share the screenshot.

      1. ClickShift + F10 or Shift + Fn + F10 it will open a Command prompt as Administrator.
      2. Type powershellto open a powershell session inside CMD.
      3. Type“Install-Script Get-AutopilotDiagnostics -Force” and click enter. Upon Agreements prompt type "Y" and click on enter. Wait for the script to get install.
      4. Type“Get-AutopilotDiagnostics.ps1” and read the details line by line.
      5. send the powershell output and error photo.