Forum Discussion
Windows 11 upgraded from W10 Rolled back and now no upgrade available!?
Hi
I guess there must be some bug in the way Intune detects if Windows 11 is installed or not, when rolled back to Windows 10 after an Windows 11 upgrade.
I am testing Update rings with also feature update policy setup.
The Upgrade was then available and upgrade to W11 from W10 went without issues.
Then I wanted to test roll back (Go back) option used on the client, just to know how to if a user should need that. Roll back to W10 went smoothly.
Now no W11 upgrade is available to install anymore. Tried a couple of basic stuff like restart(ofc 🙂 ) , deleted "SoftwareDistribution" folder, ran "sfc /scannow", triggered multiple Intune syncs from different areas like sync from Intune, sync from work/school in windows and from the task schedule "EnterpriseMgmt" -> "Schedule #3 created by enrollment client"
Maybe a reg key needs to be deleted or changed manually?
2 Replies
Intune is still picking up remnants of the old Windows 11 installation, blocking the upgrade from showing again. Attempt to remove upgrade-related registry keys at HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\WindowsUpdate, make sure TPM and Secure Boot are both enabled in BIOS, and attempt a manual upgrade using Windows Update Assistant. If you have multiple systems to manage and require a stable hosting environment, https://arzhost.com/ provides high-performance dedicated servers and VPS solutions to simplify testing and deployment. Hope this helps!
Did you ever get to the bottom of this? I'm experiencing the same issue.
