Forum Discussion
WiFi Network dropping when device syncs (Windows 10) with InTune
Moe
- Moe_KinaniJul 08, 2022Bronze Contributor
Looks ok. Can you please check the event viewer to check if you see any errors? It gets added there.
Open the Event Viewer:
On the View menu, select Show Analytic and Debug Logs.
Expand Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider > Adminhttps://docs.microsoft.com/en-us/troubleshoot/mem/intune/troubleshoot-wi-fi-profiles
- James_ChudleyJul 11, 2022Copper Contributor
So I connected the device to the WiFi connection that gets dropped, clicked the sync button and captured the Event Logs for this period of time.
The WiFi did drop, one specific error message referencing the WiFi profile is below:
Here are the event logs for the period during the sync in a .zip folder.
I do have an open ticket for this issue with Microsoft, they have collected a load of diagnostic files from the device and are currently looking at them (awaiting a response from them) if I do get a fix for this I will be sure to post on this chat.
Regards
James