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Mariol79's avatar
Mariol79
Copper Contributor
May 12, 2025

WHFB non destructive PIN

Hello,

I've configured Windows Hello for Business and applied the Non-Destructive PIN Reset policy via Intune. However, after resetting the PIN, when I run dscmdreg /status in the User State, it still shows DestructiveOnly. Additionally, Event Viewer logs Event ID 7060 – PIN Recovery Error 0x83750007.

Could you please help me troubleshoot this?

3 Replies

  • Mariol79's avatar
    Mariol79
    Copper Contributor

    Hello,

     

    I registered the Microsoft PIN Reset Service and client applications by following this guide:

     

    https://learn.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/pin-reset?tabs=intune

     

    However, the issue is that Windows Hello is unable to generate a key for the PIN reset.

     

    I hope someone can help me with this error.

     

    Regards

     

    Mario

    • Marietto79's avatar
      Marietto79
      Copper Contributor

      Hello,

      I registered the Microsoft PIN Service and Client applications by following this guide:

       

      https://learn.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/pin-reset?tabs=intune

       

      However the issue is that Windows Hello is unable to generate a key for the PIN reset

       

      I hope someone can help me on this error

      Regards 

      Mario

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