Forum Discussion
Steve Whitcher
Aug 13, 2020Bronze Contributor
What admin role grans permission to view devices' bitlocker recovery keys?
Which of the standard admin roles is required to view bitlocker recovery keys for a device in intune?
Ken Rappold
Dec 15, 2021Brass Contributor
nathank99 The only change of which I am aware is a private preview feature to provide RBAC for BitLocker keys in Endpoint Manager.
Joshua Bines
Dec 15, 2021Iron Contributor
I've found the best way is for L1 to help the owner of the device access the recovery key and provide it to support. The users typically have access to the key but just need some handholding. The trouble is if the device is registered to another user or if they don't have access to another phone/computer but that is typically a rare.