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Benno935's avatar
Benno935
Copper Contributor
May 04, 2021

USB Block not removing

Hey All,

 

So i have set the Device Control policy to block USB connection and removable storage applied to a test user which logged in to a machine and the Mass Storage devices are not working perfect. 
Now i sent up an allow USB group which is the same policies above but just set to not configured and applied it to the test user the USB function is still blocked. the User and the PC are in the policy as succeeded with a green Tick.

Test user is completely removed from the USB Blocking Group. i have left it over night with a sync and reboot but it is not working. 

I have removed all USB Policies from Endpoint Manager all together and still USB will not work.

Am i missing something? is there an enable USB function that i have to enable?

 

Thanks

Ben

      • Benno935 

         

        Hi

         

        Can you take a look at the registry on the device which is experiencing the problem? Just tested myself... WhenI set the policy to non configured and sync the device from intune... within a few minutes I can access the USB drive again

         

        You could check out of there are lingering settings inside this key:

        Normally this should be empty when you change the setting to not configured

         

        Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\RemovableStorageDevices

         

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