Forum Discussion
TimKlein121
Jun 17, 2022Copper Contributor
Updating Quick assist
Hello all, I have just implemented Intune management at my company and I am still quite new to the topic. We currently have the problem that when opening Quick assist, the message comes up that it m...
- Jun 17, 2022Hello,
I have explained exactly that in my blog post. Hope this helps you.
https://jannikreinhard.com/2022/06/17/how-to-update-quick-assist-with-intune/
Jannik_Reinhard
Jun 17, 2022Iron Contributor
Hello,
I have explained exactly that in my blog post. Hope this helps you.
https://jannikreinhard.com/2022/06/17/how-to-update-quick-assist-with-intune/
I have explained exactly that in my blog post. Hope this helps you.
https://jannikreinhard.com/2022/06/17/how-to-update-quick-assist-with-intune/
- gerardoamadeusJun 17, 2022Brass Contributor
How do you remove the older quickassist? When trying to use the new one during autopilot deployment using "quickassist" command the older one still pops up even if the new one is already instaled as a Offline application during ESP.
Regards,
- Jannik_ReinhardJun 18, 2022Iron ContributorI have include this in my blog (Update 18.06.2022): https://jannikreinhard.com/2022/06/17/how-to-update-quick-assist-with-intune/
- gerardoamadeusJun 18, 2022Brass ContributorAwesome, thanks!
- Jannik_ReinhardJun 18, 2022Iron Contributor
gerardoamadeus : Microsoft will fix this bug with a newer version.
You can deinstall the old version first via this powershell or you can delete the shortcut via a remediation scrip. Let me add this to my blog:
$checkQuickAssist = Get-WindowsCapability -online | where-object {$_.name -like "*QuickAssist*"} if($checkQuickAssist.state -eq 'Installed'){ try{ Remove-WindowsCapability -online -name $checkQuickAssist.name -ErrorAction Stop } catch{ $error[0].Exception.Message } }