Forum Discussion
unable to logon to the Intune Device
Abinash RGS ICT - Hotmailif the MDM is none there's probably something wrong with the Intune Auto Enrollment. For this to work correctly, your MDM User scope should be configured correct - can you check this?
https://docs.microsoft.com/en-us/intune/enrollment/quickstart-setup-auto-enrollment
Not sure if it is related to the MDM User Scope because I have successfully enrolled few Windows devices today.
MDM none is happening on few devices. These devices appears on "Azure AD Devices" but not on "All Devices". Windows Enrolment >> Devices >> Serial number of device says Not Enrolled for the Enrolment State. Is there a way to re-enroll them without losing the data on the device ?
This is what we have for the MDM User Scope
screenshot: https://i.snipboard.io/7W3DUw.jpg
Abinash RGS ICT - HotmailSince your MDM user scope is set to all it should be ok. There is something else you should check:
Intune Portal > Device Enrollment > Windows Enrollment > CNAME Validation.
enter your domain and test if it's successfull.
Sadly, there is no official way to re-enroll your device without losing your profile (remove from Azure AD & add again) - that I know off. You won't loose the data, you just start with a clean profile (you can copy it manually after re-enrolling). I'm not sure if this still works, but you can try downloading the Company Portal App and see what information this gives.
- CNAME test says it is configured successfully.
If I do Shift+Restart >> Troubleshoot >> Reset this PC >> Keep my files >> reboot then re-enrol with the same user, will this let me keep the existing files ?
