Forum Discussion
Unable to Access Play Store
So, I've had an ongoing issue with my Pixel 4 XL running Android 12 that I've been ignoring until it really got in my way. That's finally happened. I'm unable to access the managed Play Store on ...
If it's a BYOD device, you have access to the normal Play Store with your own account. The Managed one has it's own Google account and it used to publish/install apps on Android.
Thanks for the reply!
That was my experience previously with my Galaxy s5. Now, when trying to add my work Google account I get a "Blocked by your IT admin" message. I reviewed our config and I don't see where this would be blocked in Intune.
Something I hadn't considered is our Android Enterprise settings, which I don't have access to. Before I continue further, I'm going to try a factory reset and see if the issue persists.
That was my experience previously with my Galaxy s5. Now, when trying to add my work Google account I get a "Blocked by your IT admin" message. I reviewed our config and I don't see where this would be blocked in Intune.
Something I hadn't considered is our Android Enterprise settings, which I don't have access to. Before I continue further, I'm going to try a factory reset and see if the issue persists.
- And did the issue persist?
- Got a chance to work on this this morning. I didn't do a full factory reset, only re-applied MDM. I'm now able to access the managed Play Store.
